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What should a boutique check before trying a new wholesale supplier? Start with the company details, product information, payment terms and the exact return procedure.
Returns PolicyHelp CenterBoutique buying guide
Check the business behind the platform, understand the buying terms and start with an order you can evaluate in your own boutique.
Start with the registered company identity, contact information, product details and written ordering, payment and return terms.
LEIVIP operates as LEIVIPSTUDIO.COM S.R.L. Compare the company identity, business addresses and VAT details on your order documents, and ask Customer Care to clarify anything unclear before placing a first order.
Choose a focused selection and check materials, fit, size and quantity options, delivery costs and return conditions before committing your budget.
LEIVIP offers mixed-cart buying from a €100 minimum order. Log in to see prices, review the available quantities for each product and check shipping and taxes at checkout. The €100 minimum applies to the total order.
Minimum order and mixed-cart buying · Account and ordering help
Check the contact deadline, item-condition rules, return-shipping costs and refund process before placing the order.
LEIVIP covers return shipping for eligible first-order returns. Contact Customer Care within 14 days of delivery and wait for instructions. Keep items in their original condition and packaging; worn, washed, altered or resold items are excluded. An approved refund follows receipt and inspection.
Contact Customer Care within 14 days of delivery with your order number, item codes and photos. Wait for instructions before returning the item.
LEIVIP reviews defective or incorrect items before confirming a return, replacement or refund. Keep the items and packaging in their original condition. For later returns, the customer normally pays shipping unless LEIVIP confirms an error or verified product issue.
Review the available payment methods, final total, company and tax details, and when the supplier begins preparing the order.
LEIVIP’s checkout shows the options available for your destination and order; these may include cards, PayPal and bank transfer. Preparation begins after payment is received. Follow the current checkout instructions and ask Customer Care to clarify any payment detail before paying.
Dispatch time covers preparation and handing the order to a courier. Delivery time also includes the courier’s journey to your boutique.
LEIVIP normally prepares and dispatches orders within two business days after payment is received, excluding weekends and public holidays. Transit varies by destination, service and customs, and tracking is sent after courier collection. For a fixed opening or event date, check the service and expected timing before ordering.
Order terms checked on 4 October 2026. Read the linked policies and checkout details before ordering.
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